Listeners will learn:

What “large action models” (LAMs) are, and how they differ from large language models
How AI agents are already reducing friction in Salesforce and Slack
Why AI success depends on access to high-quality, actionable data
What’s driving the shift toward small language models and what that means for secure, on-device AI
Why “agent-washing” is the new “AI-washing”—and how to spot it
What makes a truly impactful agent vs. a glorified chatbot
Dave’s favorite sci-fi robot, a monkey’s paw superpower wish, and what tech breakthrough he thinks is coming next

Key Topics:

[00:00] Intro & Dave’s blog: “5 AI Predictions for 2025”
[03:00] What’s an AI agent? Why they’re different from GenAI
[07:30] Real-world examples from Salesforce: Agentforce in action
[14:00] The importance of APIs for agent success
[15:45] Government use cases & security considerations
[18:00] Internal AI agents that reduce toil (meeting schedulers, IT help, expense reports)
[22:00] Cylon references & the power of digital labor in public sector
[29:00] Small Language Models: Why smaller might be better
[36:00] LLM Routers explained
[38:00] Fun Tech Talk Q&A (Superpowers, overhyped trends, sci-fi names)

Resources Mentioned:

📖 Dave's Blog: 5 AI Predictions for 2025: Opportunities Tech Leaders Must Seize This Year
💡 Trailhead Learning Platform from Salesforce: Learn to build your own agent
🤖 Help.Salesforce.com – Try Agentforce
📺 Forbidden Planet (Robby the Robot)
🐒 Monkey’s Paw story reference

Special Guest: Carolyn Ford.

• GovCon Expert David Egts Joins MuleSoft as Public Sector Field CTO
• Pocket
• Drafts
• The Pentagon may require vendors certify their software is free of known flaws. Experts are split.
  • Related: Brondell S1000-E Swash 1000 Elongated Bidet Toilet Seat With Remote Control
• Meet the Polish LARPers Who Pretend to Be American
  • Cleveland Dyngus Day
  • An Excursion Through This Polish Village Will Make You Feel Thousands Of Miles Away From Cleveland

Cutting Room Floor

• This Pipe Does Not Exist
• This Image Does Not Exist
• AI generated-brands
• GhostlyStock: Freely-usable images summoned from beyond the aether. Energized by AI.
• Last Shift Office Chair
• You Don't Even Have to Sit Up Under Your Own Power With This Motorized Gaming Bed
  • I Cannot in Good Faith Recommend This Japanese Desk Tent
• Dr. Dre, Medieval Version
• Killing In The Name Performed By The North Korean Military Chorus (Rare Footage)
  • Killing In The Name - Rage Against The Machine / Rockin'1000 in Frankfurt

We Give Thanks

• The D&G Show Slack Clubhouse for the discussion topics!