web01.fireside.fm Tue, 14 Apr 2026 18:49:07 -0500 Fireside (https://fireside.fm) Dave & Gunnar Show - Episodes Tagged with “Salesforce” https://dgshow.org/tags/salesforce Tue, 08 Apr 2025 06:00:00 -0500 David Egts and Gunnar Hellekson discuss privacy, security, robots, and internet ephemera. en-us episodic Not our circus, not our monkey. David Egts & Gunnar Hellekson David Egts and Gunnar Hellekson discuss privacy, security, robots, and internet ephemera. no privacy, security, robots, internet, open source, technology David Egts & Gunnar Hellekson gunnar@hellekson.com Episode 270: Cylon Monkey Paw: 5 AI Predictions for 2025 & How to Build Intelligent Agents https://dgshow.org/270 ebe79042-1f01-46c3-9e2a-b59cf1903998 Tue, 08 Apr 2025 06:00:00 -0500 David Egts & Gunnar Hellekson full David Egts & Gunnar Hellekson Dave visits Carolyn Ford on the Tech Transforms podcast to talk about all things agentic AI! 45:56 no In this episode, Carolyn Ford (https://dgshow.org/guests/cford) welcomes back Dave Egts, Field CTO at MuleSoft, to Tech Transforms (https://techtransforms.fireside.fm/) to explore the transformative power of AI in 2025. They dive into Dave’s top five AI predictions, with a special focus on the rise of agentic AI—AI that doesn’t just suggest, but acts. Dave explains the difference between generative AI and intelligent agents, why integration via APIs is the key to agent success, and how government agencies can prepare now. Listeners will learn: What “large action models” (LAMs) are, and how they differ from large language models How AI agents are already reducing friction in Salesforce and Slack Why AI success depends on access to high-quality, actionable data What’s driving the shift toward small language models and what that means for secure, on-device AI Why “agent-washing” is the new “AI-washing”—and how to spot it What makes a truly impactful agent vs. a glorified chatbot Dave’s favorite sci-fi robot, a monkey’s paw superpower wish, and what tech breakthrough he thinks is coming next Key Topics: [00:00] Intro & Dave’s blog: “5 AI Predictions for 2025” [03:00] What’s an AI agent? Why they’re different from GenAI [07:30] Real-world examples from Salesforce: Agentforce in action [14:00] The importance of APIs for agent success [15:45] Government use cases & security considerations [18:00] Internal AI agents that reduce toil (meeting schedulers, IT help, expense reports) [22:00] Cylon references & the power of digital labor in public sector [29:00] Small Language Models: Why smaller might be better [36:00] LLM Routers explained [38:00] Fun Tech Talk Q&A (Superpowers, overhyped trends, sci-fi names) Resources Mentioned: 📖 Dave's Blog: 5 AI Predictions for 2025: Opportunities Tech Leaders Must Seize This Year (https://blogs.mulesoft.com/digital-transformation/ai-predictions/) 💡 Trailhead Learning Platform from Salesforce: Learn to build your own agent (https://trailhead.salesforce.com/) 🤖 Help.Salesforce.com – Try Agentforce (https://help.salesforce.com/s/) 📺 Forbidden Planet (Robby the Robot) (https://en.wikipedia.org/wiki/Forbidden_Planet) 🐒 Monkey’s Paw story reference (https://en.wikipedia.org/wiki/The_Monkey%27s_Paw) Special Guest: Carolyn Ford. AI, agents, agentic AI, MuleSoft, Salesforce, predictions, large action models, LAMs, Slack, small language models, SLMs, large language models, LLMs, Cylons, Battlestar Galactica, The Monkey Paw, Forbidden Planet, Robby the Robot, LLM routers, digital labor, public sector, Agentforce, generative AI, APIs, integration In this episode, Carolyn Ford welcomes back Dave Egts, Field CTO at MuleSoft, to Tech Transforms to explore the transformative power of AI in 2025. They dive into Dave’s top five AI predictions, with a special focus on the rise of agentic AI—AI that doesn’t just suggest, but acts. Dave explains the difference between generative AI and intelligent agents, why integration via APIs is the key to agent success, and how government agencies can prepare now.

Listeners will learn:

What “large action models” (LAMs) are, and how they differ from large language models
How AI agents are already reducing friction in Salesforce and Slack
Why AI success depends on access to high-quality, actionable data
What’s driving the shift toward small language models and what that means for secure, on-device AI
Why “agent-washing” is the new “AI-washing”—and how to spot it
What makes a truly impactful agent vs. a glorified chatbot
Dave’s favorite sci-fi robot, a monkey’s paw superpower wish, and what tech breakthrough he thinks is coming next

Key Topics:

[00:00] Intro & Dave’s blog: “5 AI Predictions for 2025”
[03:00] What’s an AI agent? Why they’re different from GenAI
[07:30] Real-world examples from Salesforce: Agentforce in action
[14:00] The importance of APIs for agent success
[15:45] Government use cases & security considerations
[18:00] Internal AI agents that reduce toil (meeting schedulers, IT help, expense reports)
[22:00] Cylon references & the power of digital labor in public sector
[29:00] Small Language Models: Why smaller might be better
[36:00] LLM Routers explained
[38:00] Fun Tech Talk Q&A (Superpowers, overhyped trends, sci-fi names)

Resources Mentioned:

📖 Dave's Blog: 5 AI Predictions for 2025: Opportunities Tech Leaders Must Seize This Year
💡 Trailhead Learning Platform from Salesforce: Learn to build your own agent
🤖 Help.Salesforce.com – Try Agentforce
📺 Forbidden Planet (Robby the Robot)
🐒 Monkey’s Paw story reference

Special Guest: Carolyn Ford.

]]> In this episode, Carolyn Ford welcomes back Dave Egts, Field CTO at MuleSoft, to Tech Transforms to explore the transformative power of AI in 2025. They dive into Dave’s top five AI predictions, with a special focus on the rise of agentic AI—AI that doesn’t just suggest, but acts. Dave explains the difference between generative AI and intelligent agents, why integration via APIs is the key to agent success, and how government agencies can prepare now.

Listeners will learn:

What “large action models” (LAMs) are, and how they differ from large language models
How AI agents are already reducing friction in Salesforce and Slack
Why AI success depends on access to high-quality, actionable data
What’s driving the shift toward small language models and what that means for secure, on-device AI
Why “agent-washing” is the new “AI-washing”—and how to spot it
What makes a truly impactful agent vs. a glorified chatbot
Dave’s favorite sci-fi robot, a monkey’s paw superpower wish, and what tech breakthrough he thinks is coming next

Key Topics:

[00:00] Intro & Dave’s blog: “5 AI Predictions for 2025”
[03:00] What’s an AI agent? Why they’re different from GenAI
[07:30] Real-world examples from Salesforce: Agentforce in action
[14:00] The importance of APIs for agent success
[15:45] Government use cases & security considerations
[18:00] Internal AI agents that reduce toil (meeting schedulers, IT help, expense reports)
[22:00] Cylon references & the power of digital labor in public sector
[29:00] Small Language Models: Why smaller might be better
[36:00] LLM Routers explained
[38:00] Fun Tech Talk Q&A (Superpowers, overhyped trends, sci-fi names)

Resources Mentioned:

📖 Dave's Blog: 5 AI Predictions for 2025: Opportunities Tech Leaders Must Seize This Year
💡 Trailhead Learning Platform from Salesforce: Learn to build your own agent
🤖 Help.Salesforce.com – Try Agentforce
📺 Forbidden Planet (Robby the Robot)
🐒 Monkey’s Paw story reference

Special Guest: Carolyn Ford.

]]> Episode 249: Lorem Ipsum Dolor & Cheddar Wrap https://dgshow.org/249 25515505-7f4a-4212-8b9c-cf8d6f063cfd Sat, 28 Oct 2023 06:00:00 -0500 David Egts & Gunnar Hellekson full David Egts & Gunnar Hellekson This week Dave and Gunnar talk about Dave with caffeine, Dungeons and Dragons with AI, computer chips with brain cells, sleeping with discomfort, and the Heilmeier Catechism! 29:59 no This week Dave (https://dgshow.org/hosts/dave) and Gunnar (https://dgshow.org/hosts/gunnar) talk about Dave with caffeine, Dungeons and Dragons with AI, computer chips with brain cells, sleeping with discomfort, and the Heilmeier Catechism! Dreamforce (https://www.salesforce.com/dreamforce/) Foo Fighters and furry mosh pit (https://www.linkedin.com/feed/update/urn:li:activity:7108090477257641985/) Who Are the Salesforce Characters? (https://www.salesforce.com/blog/meet-trailhead-characters-blog/) Caffeine 2, Dave 0 Awake Peanut Butter Chocolate Bites (https://awakechocolate.com/products/peanut-butter-chocolate-bites) Panera Charged Lemonade (https://www.panerabread.com/en-us/lemonade-chargers.html) Dungeons & Dragons (https://en.wikipedia.org/wiki/Dungeons_%26_Dragons) with AI! Computer chip with built-in human brain tissue gets military funding (https://newatlas.com/computers/human-brain-chip-ai/) Supermarket AI meal planner app suggests recipe that would create chlorine gas (https://www.theguardian.com/world/2023/aug/10/pak-n-save-savey-meal-bot-ai-app-malfunction-recipes) Related: Simpsons Trampoline (https://www.youtube.com/watch?v=clKqZZynW9E) Amazon Kitchen Lorem Ipsum Dolor & Cheddar Wrap (https://www.reddit.com/r/ProgrammerHumor/comments/13pqnno/lorem_ipsum_everywhere/) Tokyo Coffee Shop Introduces Standing Nap Pods (https://themessenger.com/tech/japans-standing-nap-pods-nescafe-harajuku-sleep-girrafenap) $165 Airplane Face Rest Promises a More Comfortable Flight (https://gizmodo.com/trurest-airplane-pillow-kickstarter-expensive-sleep-for-1850500021) The Heilmeier Catechism (https://www.darpa.mil/work-with-us/heilmeier-catechism) See also: Crafting Better Proposals Using the Heilmeier Catechism (https://www.depts.ttu.edu/research/ordc/Resources/heilmeier-catechism.php) Catalyzing Innovation in Health & Medicine with Renee Wegrzyn, PhD at Ginkgo Ferment 2023 (https://www.youtube.com/watch?v=5qDj_SByQKc) Cutting Room Floor * Arnold Schwarzenegger as the Soup Nazi and Elaine (https://www.youtube.com/watch?v=gKuvaqovm8c) * Hand Grenade Throwing as a College Sport (https://www.weirduniverse.net/blog/comments/hand_grenade_throwing_as_a_college_sport) * Listen to Werner Herzog Read a Book of AI Poetry (https://www.nytimes.com/2023/08/14/style/werner-herzog-ai-poetry.html) * Free sample (https://www.facebook.com/littlebrownandcompany/videos/678835610362311/) * Also: Werner Herzog reviews Trader Joe’s (https://www.youtube.com/watch?v=5YW-5Flkiuw) We Give Thanks * The D&G Show Slack Clubhouse for the discussion topics! Salesforce, Dreamforce, Foo Fighters, caffeine, Awake Peanut Butter Chocolate Bites, Panera, Panera Bread, Panera Charged Lemonade, Dungeons & Dragons, AI, computer chips, brain cells, supermarkets, recipies, The Simpsons, Amazon Kitchen, Lorem Ipsum, nap pods, TruRest, Heilmeier Catechism, ARPA, ARPA-H, Arnold Schwarzenegger, Soup Nazi, Seinfeld, Elaine, hand grenades, sports, Werner Herzog, Trader Joe's, Yelp This week Dave and Gunnar talk about Dave with caffeine, Dungeons and Dragons with AI, computer chips with brain cells, sleeping with discomfort, and the Heilmeier Catechism!

Cutting Room Floor

We Give Thanks

  • The D&G Show Slack Clubhouse for the discussion topics!
]]> This week Dave and Gunnar talk about Dave with caffeine, Dungeons and Dragons with AI, computer chips with brain cells, sleeping with discomfort, and the Heilmeier Catechism!

Cutting Room Floor

We Give Thanks

  • The D&G Show Slack Clubhouse for the discussion topics!
]]>